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Terms and Conditions of Membership 

1. All membership accounts give you unlimited access to the members’ area of kizphonics.com.
2. There are two types of accounts - Single User & Group User. You may not share a single user account with non-members. Multiple simultaneous log ins will trigger a suspension. Log out of one computer device before logging into the next.
3. Group accounts work similar to single accounts. However, main account holder can create and delete additional accounts for their group members. Watch this video on how that is done: https://www.kizphonics.com/group-accounts/
4. Accounts do not automatically renew when they expire.
5. Worksheets need Acrobat Reader to view and print. To see if you have Acrobat reader, clicking here. If you cannot open this free sample PDF, you need to install a free copy of Acrobat Reader by Clicking Here.
6. Worksheets can be printed out and photocopied for use in the account holder's lessons.
7. Videos, Games and Audio may only be used on site. They are not available for download.
8. Videos and games are compatible with all devices.
9. Games, Videos, Worksheets, Flaschards, Board Games, Game Games, Images, Mp3 Audio files and texts, make up the contents of this website. Contents of the site must not be republished, redistributed by email or uploaded onto other web sites / servers be it for free or commercial purposes.
10. Copyright for the materials remains with Kiz Phonics, Eduterials Ltd.  You may not resell, modify or create derivative works from our content without a written permission from Kizphonics.com, Eduterials Ltd.
11. We use secure industry payment gateways like PayPal and Stripe to process credit card payments. This means we do not store your credit card details on our servers.
12. Once Kiz Phonics has received confirmation of your payment, a confirmation email will be sent to you. Please check your spam folder in case you did not receive it in your inbox. Your membership will not begin until you have received this email.
13. Use of Kiz Phonics materials signifies your agreement with these terms and conditions.

Refund Policy 

No seller or buyer likes dealing with refunds. Therefore, we engage in prevention more than cure. Before committing your hard-earned dollars to buy our products, we encourage you to TAKE A TOUR and try a few free samples. The first 3 to 5 materials for every category under the members section, are FREE resources for you to try out.  That means every first 5 worksheets, Games, Videos, All Listening under each level are FREE materials. Every resource on this site is represented by a thumbnail image that helps you preview what you will get.

If you have any doubts before purchase, please CONTACT US HERE, so we can clarify any doubts you may have.

Rest assured, we do have a refund policy. Immediately after purchase, we encourage you to look through the contents of our site and program. If for some reason you are not satisfied, send us a refund request within 24 hours and you will get your money back.

Kizphonics.com does not engage in any deceptive activities that mislead buyers.

Delivery Policy 

Upon receipt of payment, your account will be activated instantly in accordance with the duration of your membership plan. During the length of the subscription you purchased, your account will remain active. In the unlikely event that your account is not instantly activated after purchase, please contact us for support from here: https://www.kizphonics.com/contact/